Your Privacy Matters
At RadOLT, we are committed to protecting your data and being transparent about how we use it. This policy explains what data we collect and why.
What Data We Collect
Location Data
We collect precise and approximate location data to map network markers (ONU/ODP) and help technicians navigate to customer sites.
Personal Information
We collect your name, email, phone number, and address for account management, service installation, and technical support.
Tax Information
We collect Tax IDs (NPWP) for billing compliance and legal invoicing purposes as required by local regulations.
Financial Info
We track payment history and invoice status to manage your subscription. Payment details are processed via secure third-party gateways.
Device Identifiers
We collect device IDs and FCM tokens to deliver push notifications for critical service updates and support tickets.
Security & Data Rights
Encrypted Transit
All data transmitted between the app and our servers is encrypted using Secure Socket Layer (SSL) technology.
Right to Deletion
You have the right to request the deletion of your account and associated personal data. You can initiate this request directly from your profile settings in the app.
Last updated: April 13, 2026